The purpose of this assignment is to discover the roles of an Essay

The purpose of this assignment is to discover the roles of an operations manager (first-line, middle or top) in Singapore and ho - Essay Example In this study the focus has been on the study of the roles and responsibilities of the operation manager working for Wilmar International Ltd. headquartered at Singapore. The study shows that the role of the operations managers are becoming more and more challenging due to the globalization that is making the organizations to open their businesses in other nation across the border. Table of Contents Executive Summary 2 Table of Contents 3 Introduction 4 Company Profile and Background 5 Company Mission and Vision 5 Integrity 6 Excellence 6 Passion 6 Innovation 7 Teamwork 7 Safety 7 Manager’s Profile 8 Interview Transcript 9 Analysis of the responses given by the Operations Manager 11 Conclusion 13 REFERENCES 15 Introduction In modern organizations the role of the operation managers in framing the strategy of the firm is gaining huge importance. The decisions related to operations is also playing significant role in achieving the competitive advantage. The responsibility of an o perations manager of an organization is to oversee the process that transforms the input into a greater value output. The main concern areas of the operations manager is manufacturing, development of new products, procurement, distribution, research, technology, customer service and distribution. The business strategy of the firm is implemented in the operations. ... long with willingness to change is required, which needs to be relentless and continuous process to improve the performance of the firm (Bruner, 2003). As emphasized by Wild (1979) the decision of the operations manager influences not only the entire organization but also the work with it and the way all the functions are managed. In case of manufacturing firms Armistead and Mapes (1992) claimed that the roles of the operation manager in a manufacturing farm are more beleaguered towards the corporate target rather than the performance measures. This follows the consequence that the focus of the manager should be shifted from scheduling, production planning and control (Gerwin, 1993) to coordination and design of network of knowledge (Mak and Ramaprasad, 2003) or to organization of task connected to marketing and production. The study focuses on in depth analysis on the role of the operational managers of Wilmar International Limited. The analysis will be based on interview that will be conducted on the operation managers of the organization. Company Profile and Background Wilmar International Limited was founded in the year 1991 and is headquartered at Singapore, which is the leading agribusiness group of Asia. Wilmar is ranked as the largest listed company in the Singapore Exchange with regards to the market capitalization. The business activities of Wilmar International includes oilseed crushing, oil palm cultivation, edible oil, specialty fats, sugar milling and refining, biodiesel, oleo chemicals, grain processing and fertilizer manufacturing. The core strategy of Wilmar International is a flexible incorporated agribusiness model that surrounds the whole value chain of processing business dealing with agricultural commodity staring from processing to distribution,